jibet's Privacy Policy — Your Data, Our Responsibility

This Privacy Policy ("Policy") applies to users of the jibet platform. jibet is a safe and reliable online betting and casino platform for players in Bangladesh. By using our services, you are considered to have accepted the terms described in this Policy. We are committed to ensuring the privacy and security of your information.

1. What Types of Information We Collect

jibet collects various types of information to operate and improve its services effectively. This information falls into two main categories — what you provide directly and what our system collects automatically.

1.1 Information You Provide Directly

• Full name, date of birth, and national identity information (for account verification)
• Mobile number and email address
• Password (stored in encrypted form — never visible in plain text)
• Financial transaction details — records of transactions conducted via bKash, Nagad, Rocket, or bank transfer
• Any information provided when contacting our support team
• Preferences and limit information provided when setting responsible gaming limits

1.2 Automatically Collected Information

• IP address, device type, and operating system information
• Browser type and version
• Time, duration, and patterns of access to the platform
• Session information collected through cookies and similar technologies
• Game activity and betting history
• Referral source (where you came from when you arrived at our site)

2. Purpose of Data Collection

jibet never collects unnecessary information. Every piece of information we collect has a specific and legitimate purpose. Those purposes are described in detail below:

2.1 Service Operation and Account Management

• To create, manage, and secure your account
• Transaction processing — to handle deposits and withdrawals smoothly
• To manage bonuses and promotional offers
• To track your VIP level and rewards

2.2 Identity Verification and Security

• To confirm account identity and prevent unauthorised access
• To prevent fraud, money laundering, and deceptive activity
• To prevent use of accounts by anyone under 21
• To detect and prevent multiple accounts held by the same person

2.3 Service Improvement and Personalisation

• To improve your platform experience according to your preferences
• To recommend relevant games and offers
• To identify and resolve technical issues on the platform
• To measure and improve the quality of our services

2.4 Communication and Customer Support

• To contact you regarding important service-related matters
• To operate 24/7 customer support smoothly
• To provide proper resolution of your complaints and requests

3. Data Storage and Security

jibet uses industry-standard security measures to protect your information. We use SSL encryption technology to transmit and store all your data, so that unauthorised access by third parties is completely prevented.

3.1 Technical Security Measures

• 256-bit SSL/TLS encryption used for all data transfers
• Passwords stored encrypted using a one-way hashing algorithm
• Regular security audits and vulnerability reviews
• Restricted access — only authorised staff can view the information they need
• Firewall and intrusion detection systems active

3.2 Data Retention Period

We retain your information for as long as is necessary to fulfil the purposes described in this Policy. After an account is closed, certain information may be retained for a reasonable period as required by legal obligations, dispute resolution, and fraud prevention.

4. Sharing Information with Third Parties

jibet does not sell or rent your personal information. However, necessary information may be shared with trusted third parties in the limited circumstances described below:

• Payment processors: bKash, Nagad, Rocket, and bank transfer service providers receive the minimum information necessary to complete transactions.
• Technology partners: Software and game providers that assist in operating the platform work under contractual confidentiality obligations.
• Legal authorities: Information may be provided in response to legal obligations, court orders, or legitimate requests from government authorities.
• Fraud prevention services: Limited information may be shared with specialist agencies to prevent fraud and money laundering.

Every third party is required to operate under strict data protection agreements and may not use the information received for any other purpose.

5. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the jibet website. These are stored as small data files on your browser or device.

5.1 Types and Uses of Cookies

• Essential cookies: To maintain login sessions and ensure security — without these the platform does not function properly.
• Functionality cookies: To remember your language preferences, game settings, and other personalised information.
• Analytics cookies: To review platform usage and improve services — this information is fully anonymous.

You can control or reject cookies by changing your browser settings. However, disabling essential cookies may limit some services on the platform.

6. Your Rights

As a jibet user, you have certain important rights over your own information. We consider these rights with the greatest respect.

• Right of access: You have the right to know what information we hold about you. You can contact us at any time to request this information.
• Right to rectification: If your information contains any errors or is incomplete, you can request that it be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted — however this may not be possible if legal obligations exist.
• Right to restrict processing: You can request that the use of your information be limited for specific purposes.
• Right to object: You have the right to object to marketing communications or certain types of processing.
• Right to data portability: You can request to receive your information in a structured and readable format.

To exercise these rights, contact us through the contact details provided below. We will respond to your request as quickly as possible.

7. International Data Transfers

In operating jibet's services, your information may be stored or processed on servers located outside Bangladesh. In such cases we ensure that the countries and service providers involved maintain adequate data protection measures and that the security of your information is not compromised in any way.

8. Protection of Minor Users

jibet is for persons aged 21 and over only. We do not knowingly collect information from anyone under 21. If it comes to our attention that a minor has registered on our platform, we will immediately close that account and delete all associated information.

9. Responsible Gaming and Data Use

jibet is firmly committed to responsible gaming. Information relating to your gaming behaviour may be used to identify potentially problematic patterns of play — solely for the purpose of protecting you. This information is never shared in commercial advertising or with third parties.

You can set deposit limits, bet limits, or voluntary break arrangements on your own account. To learn more about this, visit our Responsible Gaming page.

10. Changes to This Policy

jibet may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via an announcement on the platform. Continued use of the platform after changes have been made will be considered acceptance of the updated policy.

The "Last Updated" date will be changed with each update. Contact us for previous versions.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your information, please contact our support team. We are able to assist in both Bengali and English.